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Security Systems in Lexington
December 17, 2021

What Happens When Your Home Security Alarms Go Off In Lexington?

An alarm system is intended to safeguard your family. But what happens when your home security alarms go off in Lexington? What should you do to ensure you and your loved ones are taken care of?

The most important first step is not to panic. You should understand that your 24-hour monitoring professionals are there for you. Then take the steps described below to be fully equipped to handle any crisis at your property.

Our 24-Hour Specialists Are There For You

A 24-hour monitoring agent is immediately alerted when your Lexington home security alarms go off. When an agent is informed, they will contact you as quickly as possible to ascertain what caused your home’s defense. Your system may go off for several different reasons, including:

  • Burglary

  • Smoke

  • Water infiltration

  • Alarm tripped by accident

In circumstances when a device was accidentally triggered—like not recalling that your entry-point sensors are switched on when you open a window— a monitoring specialist will contact you and ask if you need help. Provide your proper code, and they'll deactivate the alarm.

In a true emergency, the monitoring agent will dispatch your local emergency services, including law enforcement, firefighters, and medical professionals, to your home. They also have the ability to function as the point of contact if you aren't at home. Your monitoring team will even let first responders know which security device was tripped, giving them a forewarning for what might be a hazardous environment. Your monitoring professional will stay on the line with you to assist in keeping you in control and inform you what the next steps should be.

Recommended Steps if Your Alarm Goes Off In Lexington

Being awoken in the middle of the night to your alarm blaring can be incredibly scary—especially if you aren’t clear as to why it’s occurring. The smartest thing you can do is stay as calm as possible and take the following actions:

  • Before anything else, move to a safe place. Round up your family and pets in an expeditious manner and relocate to a shielded space in the house or depart the home if needed. It's typical to have an urge to confront the emergency on your own, but this can be incredibly dangerous. Alternatively, put a priority on trying to keep you and your family members secure and let the professionals resolve the crisis.

  • As a second step, use the home security app to stay in communication with your monitoring agent. They'll send responders who will be in transit to your home in a matter of moments.

  • Lastly, keep a persistent line of communication with your monitoring agent and emergency responders. You are able to be patched through, so representatives of each team are speaking on the same line. Conversely, if it’s not possible to be in direct contact with emergency services, you can still receive alerts via text. Even if it’s only a false alarm, it's a good idea to maintain communications to all parties so you will be ready should a legitimate crisis happen.

Be Prepared For All Security Risks in Lexington with Secure24 Alarm Systems

From false alarms to actual emergencies, Secure24 Alarm Systems ensures your family and your home are secured. With 24/7 monitoring, smart locking systems, and a range of sensors, your home will remain the safe haven you’ve always wanted. Design the perfect home security plan by filling out the following form or dial (859) 279-1710 to speak with a member of our team.